PUTTING YOUR SAFETY FIRST

Updated: Dec 9, 2020

We understand that health and safety are of the utmost concern for our guests at the restaurant; rest assured that our commitment to your health and well-being remains our number one priority at ILA.


When you join us for a dine-in experience, you may notice that our dining rooms and outdoor spaces look a little different. That’s because we’ve made some critical adjustments to allow for social distancing and made improvements to our already stringent cleaning standards and safety measures.


We’re confident that we have everything in place to make your dining experience safer and more enjoyable. We look forward to serving you soon 🌿



Here’s how we're keeping you and our team safe,

Our Measures during Covid-19:

  • Daily health screenings for our team

  • Our team is mandated to wear gloves, face masks and maintain robust hygiene standards

  • Our team has received thorough training on safety procedures per UAE guidelines

  • The new seating arrangements accommodate social distancing

  • To offer safer service to our guests, shisha cannot be shared

  • Cutlery shall be provided as per need once guests are seated

  • Hand sanitizer and antibacterial wipes are available throughout the restaurant

  • Regular full surface cleaning in all areas of the restaurant and back of house areas

  • High touch surfaces are cleaned and sanitized with increased frequency

  • Contactless/Card payment is available


Here's what we ask of you:

  • For the best dine-in experience, please call +971 4 358 5822 to make reservations

  • You may view our menu and offers online

  • Anyone that has a temperature above 38 degrees or COVID-19 symptoms will not be permitted into the restaurant, but we’ll happily take your order online and have it delivered to you, contact-free via Zomato and Talabat

  • Please wear a face covering when dining with us, unless you are seated at your table

  • Be mindful of social distancing when dining and follow all government guidance

  • Be kind and understanding with our team, as we all navigate this new normal together

  • Enjoy your experience with us and let us know if there’s more you think we can be doing. Write to us at info@ilauae.com

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